Coinbase bitcoin customer care number when does coinbase lock account

No I did not find this article helpful. Still can't find what you're looking for? Bitcoin On-chain activity: Rather, they generate revenue by enabling over-the-counter OTC trades for customers using the bitcoin under custody. Notably, the SEC redacted the complaints to remove personally identifiable information. The addition of several billion of AUC would be a huge shot in the arm for Coinbase. Tech Like Follow. Learn more about updating your country: In a seeming contradiction to the popular trope of cryptocurrency users being mainly criminals and drug users, none of these pro-regulation measures appeared to slow the company's growth. This additional verification must be started from the website at https: We are unable to accept US passports For customers outside of the US, we are unable to accept scanned or otherwise saved image files. ID verification is required to prevent fraud and keep the community safe. What is Ethereum? How do I send digital currencies to an external wallet? Coinbase supports a variety of payment methods for US customers to buy and sell digital currencies, including bank transfers, debit cards, and wires. Buys and Sells disabled. Twitter Facebook LinkedIn Link. Twitter Facebook LinkedIn Link bitcoin breaking companies cryptocurrency custody exchange exchanges fidelity news coinbase coinbase-custody claymore miner monero and ethereum how to load pivx wallet vault wences-cesares xapo. As part of our commitment to remain the most trusted cryptocurrency platform, all IDs must be verified through the Coinbase website or mobile app. Another user of Coinbase reported much the same thing, noting that they were now on a mission to bring Flipping bitcoin cash block size. Load More. Close Menu Sign up for our newsletter to start getting your news fix.

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Coinbase Regulatory Compliance How is my bank account information protected? In response, some Redditors threatened to show up at the company headquarters with guns. It's also run up its share of critics: However, sources say Coinbase beat Fidelity to the sale, making a move that likely indicates the crypto giant is looking to aggressively diversify its revenue to be less prone to the cyclical nature of cryptocurrency trading. For more trouble shooting tips, check out our tutorial video. The company has acquired 14 companies since its founding, with many in the past year including Earn , which it has since re-modeled to Coinbase Earn, and controversial blockchain analysis startup Neutrino. Please wait 24 hours and try the upload again. This, while an understandable privacy measure, makes it practically impossible to reach out to the complainants for follow up. To complete this step you may either use a webcam or you can choose to receive a text message to upload the images via mobile device by selecting the "Mobile Camera" option. This error indicates that there was an issue connecting to our ID verification service. We will be updating our Help Center by the end of the year for better ease of use, more educational material and a simple way to contact us. How do I add a payment method when using the mobile app? Another individual claims that Coinbase has "stolen" a "majority of [their] life savings," and despite dozens of attempts to get in touch with someone at the exchange, they have only received form emails in response. Tether Tether admits in court to investing some of its reserves in bitcoin View Article. Published Service Levels: Merchant Services 10 Articles How do I accept bitcoin payments on my website? Still, in reviewing the reports, a troubling pattern emerged of customers claiming to be out thousands of dollars due to alleged Coinbase mismanagement.

As a regulated financial services company operating in the US, we are required to identify customers on our platform. According to sources, Coinbase and Can you manually recieve bitcoin in debug setup 2pac bm1384 bitcoin miner Digital Assets have been locked in a neck-and-neck race for the prized asset for the past few weeks, with Coinbase ultimately prevailing. ID verification is required to prevent fraud and keep the community safe. One such complaint, originally submitted to the California Department of Business Oversight and then forwarded to the SEC, accuses the company of "acting criminally. Jessop has a background in traditional finance and has made forays into the world of Blockchain startups. In a seeming contradiction to the popular trope of cryptocurrency users being mainly criminals and drug users, none of these pro-regulation measures appeared to slow the company's growth. Please wait 24 hours and try the upload. In it, Bhatnagar acknowledges long wait times for customers seeking help, and lays out additional ethereum starter guide ledger nano s affiliate united states the company plans to take to better its services:. The country listed on my Coinbase account is wrong To change the country on your Coinbase account, go here and follow the prompts to verify your ID. To complete this step you may either use a webcam or you can choose to receive a text message to upload the images via mobile device by selecting the "Mobile Camera" option. Join The Block Genesis Now. Coinbase supports a variety of payment methods for US customers to buy and sell digital currencies, including bank transfers, debit cards, and wires. Other attempts by Coinbase to address customer complaints have been documented in a series of company blog posts. That situation, however, was a one-off mistake — albeit a really bad one. What is Ethereum? Make ethereum token poloniex api nodejs 21 Articles How can I make my account more secure? How do I add a payment method when using the mobile app? We are unable to accept US passports For customers outside of the US, bitcoin power vs countries report bitcoin the end of money as we know it are unable to accept scanned or otherwise saved image files.

Money gone and no one home

They have no way to reach them by phone, and they are ignoring my repeated attempts to resolve this matter. Buys and Sells disabled. And, according to a company spokesperson anyway, Coinbase is making sincere efforts to better serve its customers. Coinbase faced severe criticism for that acquisition due to its leadership being nearly identical to that of Hacking Team, which had reportedly been involved in human rights abuses. The acquisition will sit alongside other recent deals for Coinbase. Regulated U. Another individual claims that Coinbase has "stolen" a "majority of [their] life savings," and despite dozens of attempts to get in touch with someone at the exchange, they have only received form emails in response. As a regulated financial services company operating in the US, we are required to identify customers on our platform. When you see this, please wait 15 minutes and try to verify again. Submit A Request Chat with a live agent. Privacy Policy. Over the next 90 days we will baseline and publish our committed time to resolution so our customers understand the bar we are setting for ourselves to deliver fast resolutions to their issues. For more trouble shooting tips, check out our tutorial video. Tether Tether admits in court to investing some of its reserves in bitcoin View Article. The company has acquired 14 companies since its founding, with many in the past year including Earn , which it has since re-modeled to Coinbase Earn, and controversial blockchain analysis startup Neutrino.

It just goes to show that even the supposed good guys can run into trouble in the land of cryptocurrency — especially when it's of their own making. Even the result of Mashable's FOIA request, which was narrowed down extensively in a back and forth with the SEC, contains more examples than we can fit in this article. If your account has been locked out from completing the ID verification for 24 hours, unfortunately we do not have a way to bypass this restriction. If your ID document is issued by a country other than the country you are a resident of, it may not be possible to complete ID verification at how to create neo paper wallet bitcoin core wallet import paper time. In the six years since its founding, the San Francisco-based exchange Coinbase has established itself as one of the most trusted places to trade ether, bitcoin, litecoin, and bitcoin cash. Privacy Policy. Click Here to find out. Account Management 20 Articles Invest responsibly: Security 21 Articles How can I make my account more secure?

What fees does Coinbase charge for merchant processing? Twitter Facebook LinkedIn Link bitcoin breaking companies cryptocurrency custody exchange exchanges fidelity news coinbase coinbase-custody cold-storage vault wences-cesares xapo. Regulated U. The spokesperson, however, declined to comment on customer allegations of lost funds, and noted that the poloniex inc open second coinbase account privacy policy prohibits commenting on specific customer cases. This is not the first time customers have expressed an intense grudge against china local bitcoin volume bitcoin trend line 2019 exchange. I have transfer bitcoin from coinbase to bitstamp ethereum dump Coinbase over 7 times and all they say is that they have so many issues, they will get back to me and it is been a month. Limits and Account Levels. When providing a "selfie" photo of your face: Please wait 24 hours and try the upload. Close Menu Sign up for our newsletter to start getting your news fix. In response, some Redditors threatened to show up at the company headquarters with guns. It just goes to show that even the supposed good guys can run into trouble in the land of cryptocurrency — especially when it's of their own making. Coinbase Regulatory Compliance How is my bank account information protected? Click Here to find out. This error indicates that there was an issue connecting to our ID verification service. One such complaint, originally submitted to the California Department of Business Oversight and then forwarded to the SEC, accuses the company of "acting criminally. Other attempts by Coinbase to address customer complaints have been documented in a series of company blog posts. Load More. Coinbase generally makes your funds available in your account as soon as we receive payment.

Since Coinbase partners with various payment service providers in different geographic regions, the timing will vary according to your location and payment method used. It wasn't supposed to be this way. In February of this year, a glitch resulted in the bank accounts of some Coinbase customers being mistakenly drained. This error indicates that there was an issue connecting to our ID verification service. Buys and Sells disabled. Coinbase faced severe criticism for that acquisition due to its leadership being nearly identical to that of Hacking Team, which had reportedly been involved in human rights abuses. Select the appropriate document type for your country and follow the prompts to complete the upload. Why am I being asked to verify my identity? Ensure the Personal Details section is completed on this page: Digital Currency 26 Articles What is Bitcoin? And, according to a company spokesperson anyway, Coinbase is making sincere efforts to better serve its customers. If there is a larger issue we'll be sure to update https: Load More. We will be updating our Help Center by the end of the year for better ease of use, more educational material and a simple way to contact us.

Yes I found this article helpful. They have no way to reach them by phone, and they are ignoring my repeated attempts to resolve this matter. The company complies with know-your-customer and anti-money laundering laws, and brags about being regulated. How do I verify my identity when using the mobile app? As part of our commitment to remain the most trusted cryptocurrency platform, all IDs must be verified through the Coinbase litecoin rating how does value of bitcoin increase or mobile app. Please wait 24 hours and try the upload. Fidelity Investments has looked to bridge crypto and traditional finance by launching Fidelity Digital Assets and bringing on Tom Jessop as head of corporate business development last year. Jessop has a background in traditional finance and has made forays into the world of Blockchain startups. That was a month where to buy xrp and bcn buy rolling papers in bitcoin. Notably, the SEC redacted the complaints to remove personally identifiable information. Ensure that your document is valid and not expired, without hole punches or other modifications Ensure your document is in a well-lit area without glare. Back to Coinbase.

Regulated U. However, sources say Coinbase beat Fidelity to the sale, making a move that likely indicates the crypto giant is looking to aggressively diversify its revenue to be less prone to the cyclical nature of cryptocurrency trading. This error indicates that there was an issue connecting to our ID verification service. We're using cookies to improve your experience. Identity Verification. We will be updating our Help Center by the end of the year for better ease of use, more educational material and a simple way to contact us. The spokesperson, however, declined to comment on customer allegations of lost funds, and noted that the company's privacy policy prohibits commenting on specific customer cases. Privacy Policy. How long does a purchase or deposit take to complete? Troubleshooting and recovery steps for the various 2-factor authentication 2FA options provided by Coinbase. Merchant Services 10 Articles How do I accept bitcoin payments on my website? Data request FAQ. And, according to a company spokesperson anyway, Coinbase is making sincere efforts to better serve its customers. That situation, however, was a one-off mistake — albeit a really bad one. And, despite initially fighting the order in court, Coinbase eventually agreed to hand over data on some of its customers to the IRS. Over the next 90 days we will baseline and publish our committed time to resolution so our customers understand the bar we are setting for ourselves to deliver fast resolutions to their issues. Coinbase faced severe criticism for that acquisition due to its leadership being nearly identical to that of Hacking Team, which had reportedly been involved in human rights abuses. In November of last year, one individual wrote to the SEC that they were locked out of their account holding approximately 10 bitcoins, and claimed that Coinbase had copped to the fact that it was all the company's fault. Payment Methods for US Customers Coinbase supports a variety of payment methods for US customers to buy and sell digital currencies, including bank transfers, debit cards, and wires.

The company has acquired 14 companies since its founding, with many in the past year including Earnwhich it has since re-modeled blocks per hour ethereum bitcoin mining software for antminer s7 Coinbase Earn, and controversial blockchain analysis startup Neutrino. One such post, highlighted by the Coinbase spokesperson over email, from May of this year is written by VP of operations and technology Tina Bhatnagar. I've provided my photo ID but still unable to buy or sell We may need to verify some additional information. Jessop has a background in traditional finance and has made forays into the world of Blockchain startups. Close Menu Search Search. Close Menu Sign up for our newsletter to start getting your news fix. The Team Careers About. But as the sampling of Coinbase customer complaints lodged with the SEC and the California Department of Business Oversight makes clear, the company has a lot of goodwill and customer iota crypto chart my cellium cryptocurrency to rebuild. In response, some Redditors threatened to show up at the company headquarters with guns. Coinbase generally makes your funds available in your account as soon as we receive payment. Troubleshooting and recovery steps for the various 2-factor bittrex generate transfer number turbo tax and cryptocurrency 2FA options provided by Coinbase. Coinbase supports a variety of payment methods for US customers to buy and sell digital currencies, including bank transfers, debit cards, and wires.

Other attempts by Coinbase to address customer complaints have been documented in a series of company blog posts. They have no way to reach them by phone, and they are ignoring my repeated attempts to resolve this matter. In February of this year, a glitch resulted in the bank accounts of some Coinbase customers being mistakenly drained. Coinbase generally makes your funds available in your account as soon as we receive payment. Coinbase supports a variety of payment methods for US customers to buy and sell digital currencies, including bank transfers, debit cards, and wires. Digital Currency 26 Articles What is Bitcoin? Close Menu Search Search. Desperate cries for help. May 16, , 2: Tech Like Follow. Still can't find what you're looking for? We will be updating our Help Center by the end of the year for better ease of use, more educational material and a simple way to contact us. That was a month ago. In some cases, we require an additional verification in order to enable or continue trading services. Additional Channels: Join The Block Genesis Now. The country listed on my Coinbase account is wrong To change the country on your Coinbase account, go here and follow the prompts to verify your ID. The company has acquired 14 companies since its founding, with many in the past year including Earn , which it has since re-modeled to Coinbase Earn, and controversial blockchain analysis startup Neutrino.

Why am I being asked to verify my identity?

Back to Coinbase. The company has acquired 14 companies since its founding, with many in the past year including Earn , which it has since re-modeled to Coinbase Earn, and controversial blockchain analysis startup Neutrino. As such, we'll mostly let their words speak for themselves. Coinbase supports a variety of payment methods for US customers to buy and sell digital currencies, including bank transfers, debit cards, and wires. Privacy Policy. May 16, , 2: To complete this step you may either use a webcam or you can choose to receive a text message to upload the images via mobile device by selecting the "Mobile Camera" option. Life savings lost. How do I verify my identity when using the mobile app? You'll be brought to a page that lets you send bitcoin or ether to any email or wallet address. In the six years since its founding, the San Francisco-based exchange Coinbase has established itself as one of the most trusted places to trade ether, bitcoin, litecoin, and bitcoin cash. The acquisition will sit alongside other recent deals for Coinbase.

The country listed on my Coinbase account is wrong To change the country on your Coinbase account, go here and follow the prompts to verify your ID. We're using cookies to improve your experience. For more trouble shooting tips, check out our tutorial video. You will be prompted to select an ID type, and then an upload method. This, while an understandable privacy measure, makes it practically impossible to reach out to the complainants for follow up. Do you provide a shopping cart plugin for my store? Twitter Facebook LinkedIn Link. In some instances you can use the mobile app to complete the ID verification step using your phone's camera. ID verification is required to prevent fraud and keep dennis porto bitcoin burstcoin exception error community safe. Please wait 24 hours and try the upload. Importantly, these examples are not outliers in the document batch we received. Limits and Account Levels.

If you do not have a webcam on your computer, in most instances the mobile app or Mobile Camera option can be used to complete this step. Coinbase faced severe criticism for that acquisition due to its leadership being nearly identical to that of Hacking Team, which had reportedly been involved in human rights abuses. How do I receive digital currency from another wallet? If your ID document is issued by a country other than the country you are a resident of, it may not be possible to complete ID verification at this time. I tried uploading my ID and it says I have to wait 24 hours to try again If your account has been locked out from completing the ID verification for 24 hours, unfortunately we do not have a way to bypass this restriction. Security 21 Articles How can I make my account more secure? According to sources, Coinbase and Fidelity Digital Assets have been locked whats the current size of the bitcoin core blockchain tim ferriss bitcoin podcast a neck-and-neck race for the prized asset for the past few weeks, with Coinbase ultimately prevailing. Select the appropriate document type for your country and follow the prompts to complete the upload. No I did electrum sweep litecoin paperwallet is bitcoin the fast going investment ever find this article helpful. Load More. To complete this step you may either use a webcam or you can choose to receive a text message to upload the images via mobile device by selecting the "Mobile Camera" option. Regulated U. It just goes to show that even the supposed good guys can run into trouble in the land of cryptocurrency — especially when it's of their own making.

Click Here to find out more. The acquisition will sit alongside other recent deals for Coinbase. In February of this year, a glitch resulted in the bank accounts of some Coinbase customers being mistakenly drained. Twitter Facebook LinkedIn Link. How do I verify my identity when using the mobile app? In November of last year, one individual wrote to the SEC that they were locked out of their account holding approximately 10 bitcoins, and claimed that Coinbase had copped to the fact that it was all the company's fault. Bitcoin On-chain activity: As a regulated financial services company operating in the US, we are required to identify customers on our platform. How do I receive digital currency from another wallet? But as the sampling of Coinbase customer complaints lodged with the SEC and the California Department of Business Oversight makes clear, the company has a lot of goodwill and customer trust to rebuild. Join The Block Genesis Now. How do I send digital currencies to an external wallet? And, despite initially fighting the order in court, Coinbase eventually agreed to hand over data on some of its customers to the IRS. Ensure the Personal Details section is completed on this page: Regulated U. Recommended account management practices Identity Verification I have lost or need to update my phone or 2-factor authentication device.

In the six years since its founding, the San Francisco-based exchange Coinbase has established itself as one of the most trusted places to trade ether, bitcoin, litecoin, and bitcoin cash. One such post, highlighted 2019 top cryptocurrency people to follow on twitter bitcoin coinbase irs the Coinbase spokesperson over email, from May of this year is written by VP of operations and technology Tina Bhatnagar. The company has acquired 14 companies since its founding, with many in the past year including Earnwhich it has since re-modeled to Coinbase Earn, and controversial blockchain analysis startup What motivates people to use bitcoin atomic swap litecoin vertcoin. Data request FAQ. We're always working on improving our verification service and hope to support your specific situation as soon as possible. I've provided my photo ID but still unable to buy or sell We may need to verify some additional information. May 16,2: I lost or need to update my phone or 2-factor authentication device Troubleshooting and recovery steps for the various 2-factor explain bitcoin fork bitcoin stores south africa 2FA options provided by Coinbase. Payment Methods for Bf canada bitcoin the bitcoin pub Customers Coinbase supports a variety of payment methods for US customers to buy and sell digital currencies, including bank transfers, debit cards, and wires. And, according to a company spokesperson anyway, Coinbase is making sincere efforts to better serve its customers. In it, Bhatnagar acknowledges long wait times for customers seeking help, and lays out additional steps the company plans to take to better its services:. How do I send digital currencies to an external wallet?

Ensure the Personal Details section is completed on this page: Where is my wallet address? And, according to a company spokesperson anyway, Coinbase is making sincere efforts to better serve its customers. A significant portion of what's contained in the SEC complaints, on the other hand, reflects an apparent pattern of alleged mismanagement by the exchange. Life savings lost. Yes I found this article helpful. Since Coinbase partners with various payment service providers in different geographic regions, the timing will vary according to your location and payment method used. Coinbase generally makes your funds available in your account as soon as we receive payment. Notably, the SEC redacted the complaints to remove personally identifiable information. But as the sampling of Coinbase customer complaints lodged with the SEC and the California Department of Business Oversight makes clear, the company has a lot of goodwill and customer trust to rebuild. Other attempts by Coinbase to address customer complaints have been documented in a series of company blog posts.

Even the result of Mashable's FOIA request, which was narrowed down extensively in a back and forth with the SEC, contains more examples than we can fit in this article. In the six years since its founding, the San Francisco-based exchange Coinbase has established itself as one of the most trusted places to trade ether, bitcoin, litecoin, and bitcoin cash. How do I sell or "cash out" my digital currency? According to sources, Coinbase and Fidelity Digital Assets have been locked in a neck-and-neck race for the prized asset for the past few weeks, with Coinbase ultimately prevailing. They have no way to reach them by phone, and they are ignoring my repeated attempts to resolve this matter. As part of our commitment to remain the most trusted cryptocurrency platform, all IDs must be verified through the Coinbase website or mobile app. Life savings lost. The spokesperson, however, declined to comment on customer allegations of lost funds, and noted that genesis-mining bouns coinbase selling fee company's privacy policy prohibits commenting on specific customer cases. We do not accept emailed copies of ID for verification purposes. For more trouble shooting tips, check out our tutorial video. Click Here to find out. The country listed on my Coinbase account is wrong To change the country on your Coinbase account, go here and follow the prompts to verify your ID. I've provided my photo ID but still unable to buy or sell We may need to verify some additional information. Over the next 90 days we will baseline and publish our committed time first bitcoin bubble irs tax treatment on bitcoin resolution so our customers understand the bar we are setting for ourselves to deliver fast resolutions to their issues. Select the appropriate document type for your country and follow the prompts to complete the upload. What is Ethereum? You will be prompted to select an ID type, and then an upload method. Rather, they generate revenue by enabling over-the-counter OTC trades for customers using the bitcoin under custody. We now have over support agents working on our queues across three different locations and we offer phone support 24 hours a day, seven days a week.

Account Management 20 Articles Invest responsibly: If there is a larger issue we'll be sure to update https: We will be updating our Help Center by the end of the year for better ease of use, more educational material and a simple way to contact us. How do I sell or "cash out" my digital currency? May 16, , 2: Please wait 24 hours and try the upload again. Learn more about updating your country: Numerous other people allege Coinbase is intentionally withholding their funds for untold purposes. Since Coinbase partners with various payment service providers in different geographic regions, the timing will vary according to your location and payment method used. Even the result of Mashable's FOIA request, which was narrowed down extensively in a back and forth with the SEC, contains more examples than we can fit in this article. You will be prompted to select an ID type, and then an upload method. Privacy Policy. A recurring theme in the SEC complaint files Mashable obtained is the seeming disappearance of a would-be trader's money, and what is portrayed as an aggressive nonchalance on the part of Coinbase in response to the loss. How do I send digital currencies to an external wallet? Payment Methods for US Customers Coinbase supports a variety of payment methods for US customers to buy and sell digital currencies, including bank transfers, debit cards, and wires.

Identity Verification

It's also run up its share of critics: Do you provide a shopping cart plugin for my store? To change the country on your Coinbase account, go here and follow the prompts to verify your ID. Jessop has a background in traditional finance and has made forays into the world of Blockchain startups. In some instances you can use the mobile app to complete the ID verification step using your phone's camera. You can find your wallet address from the Advanced menu by clicking on the drop-down arrow next to your name, located near the top right corner of any page. The company complies with know-your-customer and anti-money laundering laws, and brags about being regulated. When you see this, please wait 15 minutes and try to verify again. Tether Tether admits in court to investing some of its reserves in bitcoin View Article. We are unable to accept US passports For customers outside of the US, we are unable to accept scanned or otherwise saved image files. Back to Coinbase.

Select the appropriate document type for your country and follow the prompts to complete the upload. Account Management 20 Articles Invest responsibly: In response, some Redditors threatened to show up at the company headquarters with guns. We are unable to accept US passports For customers outside of the US, we are unable to accept scanned or otherwise saved image files. Fidelity Investments how to put money into my bitcoin wallet zcash versus ethereum what consume more looked to bridge crypto and traditional finance by launching Fidelity Digital Assets and bringing on Tom Jessop as head of corporate business development last year. Load More. I tried uploading my ID and it says I have to wait 24 hours to try again If your account has been locked out from completing the ID verification for 24 hours, unfortunately we do not have a way to bypass this restriction. And, according to a company spokesperson anyway, Coinbase is making sincere efforts to better serve its customers. In some instances you can use the mobile app to complete the ID verification step using your phone's camera. Digital Currency 26 Articles What is Bitcoin? A significant portion of what's contained in the SEC complaints, on the other hand, reflects an gtx 960 chinese hashrate gtx 980 hashrate pattern of alleged mismanagement by the exchange. This individual is far from alone in his or her suspicion. You can find your wallet address from the Advanced menu by clicking on the drop-down arrow next to your name, located near the top right corner of any page. We now have over support agents working on our queues across three different locations and we offer phone support 24 hours a day, seven days a week. Limits and Account Levels. The Latest. If your ID document is issued by a country other than the country you are a resident of, it may not be possible to complete ID verification at this time. That situation, however, was a one-off mistake — albeit a really bad one. Submit A Request Chat with a live agent.

Other attempts by Coinbase to address customer complaints have been documented in a series of company blog posts. Tether Tether admits in court to investing some of its reserves in bitcoin View Article. Coinbase Regulatory Compliance How is my bank account information protected? Ensure that your document is valid and not expired, without hole punches or other modifications Ensure your document is in a well-lit area without glare. Security 21 Articles How can I make my account more secure? Close Menu Search Search. Note that this may be required for account recovery if you lose your 2-Factor Authentication device or additional security is required for an action you are trying to perform. They have no way to reach them by phone, and they are ignoring my repeated attempts to resolve this matter. That was a month ago. We do not accept emailed copies of ID for verification purposes.